When will my order ship?
Orders usually process within 1 business day. Custom cords and stoles have different processing times depending on the size of the order.
How much is shipping?
Ground Shipping is Free on all orders over $49. (Expedited shipping is available with an additional fee)
How is my order shipped with the Free Shipping option?
Depending on the size of the order, it will ship via USPS, USPS Priority or UPS Ground. Usually takes 3-7 business days.
How is my order shipped with expedited shipping (next day, 2 day & 3 day)?
We use UPS with expedited shipping options. Please remember to calculate the 1 day processing time when selecting your expedited shipping option. Shipping days are calculated in BUSINESS DAYS so your product will not move in transit during weekends and holidays.
What is the shipping process?
Once your order is placed you will receive a confirmation of your order via email. We will also email you once your order ships with the tracking number. Orders that are paid with a purchase order are placed on a hold until we have a scanned copy of the purchase order emailed to us.
Do you guarantee your products?
All of our products carry a 100% money back guarantee.
How do returns get processed?
Returns receive a 100% product money back guarantee. Customer is responsible for shipping/returning the product unused and in new condition. Product must be returned within 30 days of purchase. We will reimburse the price of the product less shipping. Please take this into consideration when selecting a rush shipping option.
What forms of payments do you accept?
We accept all Major Credit Cards, School Credit Cards, School Checks & School Purchase Orders. If using a school purchase order, please email the purchase order so your order can ship. If you need vendor information, please email us what you need so we can submit it correctly. Always feel free to call/text.
Please note: If using a School Check, your order cannot ship until payment has been received and processed.