*QUOTES: If you need an official quote, no problem! Send us an email at email@example.com stating the product you would like to order, with the color and quantity you need.
*CUSTOM COLORS: Production time for custom colored cords/stoles is 8 weeks and the minimum quantity is 200 pieces and are $4 each. If this fits your timeline, email us and we'll get you going.
*TAX: Tax is automatically deducted at checkout. Most of our customers are schools so our website is set up to be tax exempt without the need for paperwork! Isn't that handy? It might show tax at first, but it will be taken off at the very last step, I promise. Unless you're in Idaho. We're located in Idaho and for some reason tax is charged when you order from Idaho. If you need tax on your order you'll have to message us.
*PO PAYMENT: We accept POs . Go ahead and place your order here on our website and select PO at checkout. Then email us a copy of the PO so we can ship your order. It's seriously that easy. (orders under $50 must be placed with a card payment)
When will my order ship?
Orders usually process within 1 business day. Custom cords and stoles have different processing times depending on the size of the order.
How much is shipping?
Ground Shipping is Free on all orders over $49. (Expedited shipping is available with an additional fee)
How is my order shipped with the Free Shipping option?
Depending on the size of the order, it will ship via USPS, USPS Priority or UPS Ground. After the 1 day processing time, it usually takes 3-7 business days for your order to arrive to you.
How is my order shipped with expedited shipping (next day, 2 day & 3 day)?
We use UPS with expedited shipping options. Please remember to calculate the 1 day processing time when selecting your expedited shipping option. Shipping days are calculated in BUSINESS DAYS so your product will not move in transit during weekends and holidays.
What is the shipping process?
Once your order is placed you will receive a confirmation of your order via email. We will also email you once your order ships with the tracking number. Orders that are paid with a purchase order are placed on a hold until we have a scanned copy of the purchase order emailed to us.
Do you guarantee your products?
All of our products carry a 100% money back guarantee.
How do returns get processed?
Returns receive a 100% product money back guarantee. Customer is responsible for shipping/returning the product unused and in new condition. Product must be returned within 30 days of purchase. We will reimburse the price of the product less shipping. Please take this into consideration when selecting a rush shipping option.
What forms of payments do you accept?
We accept all Major Credit Cards, School Credit Cards, School Checks & School Purchase Orders. If using a school purchase order, please email the purchase order so your order can ship. If you need vendor information, please email us what you need so we can submit it correctly. Always feel free to call/text.
Please note: If using a School Check, your order cannot ship until payment has been received and processed.
My color is not on your website, can I place a custom color order?
Production time for custom colored cords, tassels and stoles is 6-8 weeks and the minimum quantity is 200 pieces. Send us an email with the colors you need and we can give you a quote
We DO NOT accept returns on custom products (custom cords, custom stoles, custom tassels, etc.) or clearance items..